Privacy Policy

Last Updated: [Date]

At Sela Roof Tile, we understand that your privacy is important, and we are committed to protecting the personal information you provide us. This Privacy Policy explains how we collect, use, and share your information when you interact with our website, place an order, or communicate with us.

By using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms, please refrain from using our services or website.

1. Information We Collect

We collect two types of information: Personal Information and Non-Personal Information.

• Personal Information: This includes any information you provide to us, such as:

  • Your name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information

  • Any other information you provide through our contact forms, surveys, or communications

• Non-Personal Information: This includes anonymous data collected automatically when you visit our website, such as:

  • Browser type

  • IP address

  • Device information

  • Referring website

  • Pages visited on our website

  • Time and date of visits

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill orders for roof tiles or other products.

• To communicate with you regarding your orders, shipping, and customer service inquiries.

• To send promotional emails, newsletters, or updates about our products and services (you can opt out of these communications at any time).

• To improve our website and services based on your preferences and feedback.

• To comply with legal obligations, resolve disputes, and enforce our terms and conditions.

3. How We Protect Your Information

We use reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure servers.

However, please note that no data transmission over the internet is completely secure, and while we take all necessary precautions, we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following cases:

• Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or providing customer service. These service providers are obligated to protect your data and use it solely for the purpose of providing their services to us.

• Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you if your information is transferred in such cases.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website, analyze usage patterns, and offer personalized content and advertisements.

• Cookies: These are small text files stored on your device that help us remember your preferences, improve website functionality, and track usage.

• Web Beacons/Tracking Pixels: These are small graphic images used to track website activity and gather data about how visitors interact with our content.

You can adjust your browser settings to disable cookies or receive alerts when cookies are being sent. However, please note that some features of our website may not work properly if cookies are disabled.

6. Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. You can also withdraw consent for us to process your data or request that we stop sending promotional communications. To exercise any of these rights, please contact us at [email address].

If you would like to opt out of receiving marketing emails, you can unsubscribe by clicking the “unsubscribe” link in any of our emails.

7. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites before providing any personal information.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated version on this page and update the “Last Updated” date at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.